Seel Worry-free Delivery and Purchase Policies
FAQ: Seel Make It Returnable
Q: What is Seel Make It Returnable?
A: Make It Returnable is an optional add-on available at checkout for Final Sale items. It provides a 7-day return window on items that would otherwise be non-refundable. If you’re unhappy with your purchase for any reason, Seel will buy it back for 100% of the purchase price you paid.
Q: What is the Make It Returnable policy?
- Applies only to eligible Final Sale items.
- Returns must be initiated within 7 days of delivery.
- Shipping fees are non-refundable. A $10 return shipping fee is deducted from your refund.
- Refunds are issued via Venmo, PayPal, direct deposit, or gift card (your choice).
- Available for orders shipping to the United States and Canada only.
- If your entire order is cancelled, the Make It Returnable fee will be refunded. For partial cancellations, the fee is not refunded.
Q: How does Make It Returnable work?
- Add Seel Make It Returnable at checkout for a small fee.
- Checkout with peace of mind, knowing your Final Sale item can be returned.
- If it doesn’t work out, return it within 7 days of delivery and receive a refund.
Q: How do I process a return?
A: Start your return through Seel’s Resolution Center using your order number or coverage ID from your confirmation email.
⚠️ Disclaimer:
All Make It Returnable returns are managed directly by Seel. RUDSAK does not review, authorize, or approve these returns.
FAQ: Seel Worry-Free Delivery
Q: What is Seel Worry-Free Delivery?
A: Seel Worry-Free Delivery is an optional add-on at checkout that protects your order against loss, theft, or damage during shipping.
Q: Does it cover Final Sale items?
A: Yes. Even Final Sale purchases are covered if your package is lost, stolen, or arrives damaged. If approved, Seel will compensate you for the amount paid.
Q: When is a package considered lost?
- United States & Canada: Not delivered within 30 days of shipment.
Q: What if my package is marked delivered but I didn’t receive it?
A: This may be considered theft. Seel may request supporting documents (e.g., photos or a police report) to process the claim.
Q: What happens after I file a claim?
Seel will review and assign your claim one of the following statuses:
- Pending – Claim submitted, under review.
- Approved – Verified; Seel will issue compensation.
- Rejected – Claim did not meet coverage criteria.
- Closed – Claim has been resolved.
Q: How do I file a claim?
A: All claims must be filed directly through Seel’s Resolution Center.
⚠️ Disclaimer:
All Worry-Free Delivery claims are managed directly by Seel. RUDSAK does not review, authorize, or approve these claims.