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FAQ Customer Service

How do I contact you?

Please call us at 1-888-5-RUDSAK. We're on chat too, see the 'Help' button at our website. Otherwise, send an email to service@rudsak.com for less urgent matters

 

What are your Customer Service hours?

reached Monday to Friday by phone at 1-888-5-RUDSAK from 9:00am - 5:00pm and by chat from 9:30am - 5:00pm, Eastern time.

Please note that our team takes a scheduled break between 12:30 PM and 1:30 PM (EST).

 

Our live chat is currently undergoing scheduled maintenance to improve your experience. We apologize for the inconvenience and appreciate your patience.

In the meantime, please feel free to reach out to us by email at service@rudsak.com, and our team will be happy to assist you as soon as possible.

Thank you for your understanding!

— The RUDSAK Team

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You’ll find the answers to your questions and other helpful information in the section below.

Contact Us

Talk to a RUDSAK specialist during opening hours: Monday to Friday,
10 am - 5 pm (EST).

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